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Identifying and Overcoming Business Bottlenecks

Source: World of Asphalt; Published by: Exhibit City News staff

Jeani Ringkob founded StoryBuilt Growth Strategy & Marketing after nearly a decade in the asphalt paving business and has helped several businesses grow and develop in the construction world. In her talk at World of Asphalt 2022, “Overcoming the Bottleneck in Your Business: How to Identify It Fast and Fix It Right, Every Time,” she explained that businesses are a lot like airplanes.

Ringkob explained in Nashville that both businesses and airplanes require constant attention, regular maintenance, periodic enhancement and dutiful repairs to keep themselves up in the air. Identifying bottlenecks in a business is just as important as identifying faults on an airplane: Failing to do so could result in a crash.

Ringkob broke the anti-bottleneck process down to three stages:

1. Identify

2. Investigate

3. Implement

When it comes to identifying bottlenecks, she said a lot of it comes down to examining decision making. Are the business’s leaders making the right decision at the right time? If not, she explains that can lead to wasted resources, missed opportunities, mediocre employees, costly mistakes … bottlenecks.

Once the problem is identified, Ringkob says the next step is to investigate what has been found. Was alignment found between company, product, and customer? What was found about the company’s strengths and weaknesses, and those of the competition? What does the company’s pre-purchase, purchase, and post-purchase strategy look like? What can be done to improve what has been found?

What ever the investigation has found to be a potential solution to the identified bottleneck, that solution is going to need to be implemented strategically.

Ultimately, Ringkob emphasized a lot hinges on communication. She says the communication must be simple, and it must work, both internally and externally.

Jeani Ringkob will present on “Recruiting and Retaining Top Talent at Every Level” and “Strategic Decision Making for Increased Margins” at CONEXPO-CON/AGG, running March 14-18, 2023 at the Las Vegas Convention Center. CONEXPO-CON/AGG offers entire education tracks to help businesses “Attract, Engage & Retain Talent” and “Business Best Practices.” Visit conexpoconagg.com to learn more.

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