Conference and exhibition venues can now demonstrate the speed and reliability of their Wi-Fi to customers before they make a booking thanks to a ground-breaking live internet performance widget.
Developed by remote internet measuring service Epitiro, the new widget can be easily added to any business website to reveal at-a-glance, up-to-the-minute performance figures, averaged for any time period.
“Wi-Fi has become one of the most important ingredients of the modern event experience and is relied upon to support high volumes of connected data, used by an increasing array of personal and business devices,” says Des Owens, Chief Operating Officer and co-founder, Epitiro. “Customer expectations have soared as the connected world expands and for some, fast, reliable wi-fi has become far more than a nice-to-have–it has become critical to their event planning.
“The Epitiro widget has been designed to help the conference and exhibition sector meet these demands by providing an up-to-date snapshot of what end-users are actually experiencing. Branded to suit each business, it can be added to websites in just a matter of seconds.”
The remote internet monitoring system uses plug and play ‘virtual agents’ to continually measure and report on end-to-end internet services.
The system monitors speed, service availability, accessibility, reliability, and application performance and by doing so, it helps ensure Wi-Fi and mobile data services meet the highest possible performance standards for users.
The new widget can also be shared on a group’s intranet, alongside results for other venue networks, to provide an at-a-glance summary of live W-Fi performance across all premises.
“This allows IT managers or managed service providers (MSPs) to react swiftly should things go wrong,” adds Owens.
“They can select which metrics to include – from upload and download speeds to web page load times and latency – while Epitiro’s in-depth suite of tests and diagnostics enables them to dig beneath the surface to remotely troubleshoot, where and when required.
“In the world of event marketing, where Wi-Fi and internet performance is strongly linked to perceptions of venue quality, demonstrating your performance can attract new bookings and keep customers coming back.”
