Spectra, providers of venue management to the St. Charles Convention Center, welcomes Kathleen McAlpine as general manager at the award-winning facility.
McAlpine is a dedicated management professional with more than 30 years of experience leading organizations in developing high performing customer service cultures. She is an industry veteran and has served in a variety of roles including venue management, customer service, leadership development, team asset management, economic development, emergency management, community services program planning and many parks and recreation functions.
Her venue management leadership experience includes the St. Charles Convention Center, the Las Cruces Convention Center, the Port St. Lucie Civic Center, the Desert Botanical Garden in Phoenix and the Phoenix Convention Center where she developed, implemented and managed the convention center’s customer service and organizational development programs.
The executive team at the convention center is enthusiastic about their new addition to the team saying, “We are excited to welcome Kathleen to St. Charles and look forward to learning from her. Her reputation in the industry and expertise in client and customer service will serve as a catalyst for taking the convention center to the next level.”
McAlpine earned her Bachelor of Science degree in Education from Texas A&M University where she also studied political science. She earned her Master’s in Public Administration from Arizona State University.
The St. Charles Convention Center is an upscale, award-winning events facility just minutes from Historic St. Charles, Missouri. Opened in 2005, the convention center’s economic impact has outdone all expectations, exceeding budget every year since it’s opening and operating in the black the past eight years in a row. The facility boasts an elegant 16,200 sq. ft. Grand Ballroom, and 27,600 sq. ft. of Exhibit Hall space expandable to 35,700 sq. ft. through the adjacent Junior Ballroom in addition to other meeting spaces. At the St. Charles Convention Center, your experience is our promise. For more info, visit StCharlesConventionCenter.com.
Spectra’s Venue Management division is the industry leader across a full range of services that impact the bottom-line success of public assembly venues, including marketing and sales, corporate partnerships, event booking, ticket services and box office management, customer service, operations and engineering and finance and administration.
Spectra is an industry leader in hosting and entertainment, partnering with clients to create memorable experiences for millions of visitors every year. Spectra’s unmatched blend of integrated services delivers incremental value for clients through several primary areas of expertise: Venue Management, Food Services & Hospitality, and Partnerships. For more info, visit SpectraExperiences.com.