The Baltimore Convention Center has promoted the assistant director of services, Tyler DeBella, to director of operations. Her new role will consist of managing the Center’s entire operations team, including planning and directing event setups, breakdowns, and facility housekeeping. Additionally, Tyler will be collaborating with service providers, Visit Baltimore, and other industry partners to execute successful events of all magnitudes.
Tyler began working for the Center in 2014 as a Convention Services Manager where she led 127 events. She won CSM of the year by Successful Meetings Magazine in partnership with ESPA and earned her Certified Meeting Professional (CMP) designation. In 2018, the BCC promoted her to Assistant Director of Services in which she managed all Convention Services Managers. She has continued to work towards the betterment of the Convention Center by developing a Virtual Filing System for her department as well as an extensive training program for new team hires. These two structures have resulted in a smoother onboarding process for new employees and enhanced the organization of client event planning. In August of this year, Tyler also received an Honorable Mention for Supervisor of the Year from the City of Baltimore for the Fiscal Year of 2022.
She graduated from Virginia Tech in 2009 with honors in a Bachelor of Science in Business Administration. She majored in Hospitality and Event Management and has a double minor in Global Business and Business Leadership. She began her career in the hospitality industry in 2008 and worked for the Baltimore Orioles and Hershey Entertainment & Resorts prior to joining the BCC’s team.
When asked what this new role means for her, Tyler responded, “My love for Baltimore runs deep and that is something I try to share daily with the many visitors that come through this building each year. I’ve worked hand-in-hand with the operations team for almost nine years executing client visions and am excited to transition into a role that is able to prioritize a group that has contributed so much to my growth in that time.”
Deputy Director, Phil Costa made the following remarks when announcing Tyler’s promotion: “I am excited to see Tyler take on the role of Director of Operations. Her passion for the Center’s success has been reflected in her hard work and has gotten her to where she is today. I am confident that she will do great things in her new role.”
