submitted by Dorothy Hornbeck
San Antonio, TX – Hyatt Regency San Antonio Riverwalk, a newly-renovated hotel located in the heart of Downtown San Antonio, welcomes Chryssaldo Thomas as General Manager. In his new position, Thomas will oversee all hotel operations while working to drive revenue growth, enhance guest satisfaction, and create a culture of care for colleagues and guests in line with Hyatt’s purpose of caring for people so they can be their best.
“I am thrilled to join the incredible team at such an iconic property as Hyatt Regency San Antonio Riverwalk,” said Chryssaldo Thomas. “My main responsibility in this position is to create an environment of care and trust, ensure my team has everything they need to thrive in their role, and prioritizing the development of our hotel leaders to encourage growth and career advancement. I look forward to engaging with the local community and exploring the rich history, cultural diversity and natural heritage of San Antonio as the city continues to grow as a world-class travel destination.”
Born in Haiti and raised in Brooklyn, NY, Thomas began his hospitality journey at a young age, working as a busser at a resort in French Lick, Indiana. He quickly realized his interest in hospitality and found a passion for helping to craft memorable moments in people’s lives. He pursued his career aspirations by earning a Bachelor of Science degree in Hospitality Management at Bethune Cookman College in Daytona Beach, FL.
Following graduation, Thomas began working as an Assistant Executive Housekeeper at Hyatt Regency Miami, where he held various positions as a department manager. He then progressed within Hyatt, starting as a Front Office Manager at Hyatt Regency Crystal City in Alexandria, VA. From there, he advanced to Assistant Room Director roles at Hyatt Regency Jacksonville and Hyatt Regency O’Hare in Chicago. In 2009, Thomas was promoted to Director of Rooms and held that position at various properties around the country, including Hyatt Lodge at McDonald’s Campus in Oak Brook, IL, Grand Hyatt Tampa Bay, and Grand Hyatt Kauai Resort & Spa.
In 2017, Thomas joined Outrigger Hospitality Group as Hotel Manager of Outrigger Reef Waikiki Beach Resort. He continued his career trajectory as General Manager of Ohana Waikiki East, later advancing to Area General Manager at the property.
Following his time in Hawaii, Thomas began working with Hyatt Regency Boston where he led the hotel’s team as General Manager for the past three years, prior to his transfer to San Antonio.
Thomas has received several recognitions and accolades throughout his career including the Hyatt Hotels and Resorts Director of Rooms of the Year for the Americas region. Despite his professional successes, Thomas’ most cherished achievement has been becoming a parent and raising his son Chryssaldo Jr.
For more information on the hotel or to book a stay at Hyatt Regency San Antonio Riverwalk, please visit HyattRegencySanAntonio.com or call 210 222 1234.
About Hyatt Regency San Antonio Riverwalk
Situated on the River Walk and directly connected to Alamo Plaza, Hyatt Regency San Antonio is the premier downtown destination to experience the city’s world-famous attractions, culture, and history. The excitement of the river immediately greets guests as they enter the hotel’s lobby with floor-to-ceiling atrium windows showcasing the River Walk, and a river-inspired fountain installation that reflects the ambience and setting of its unique location. The property features 630 guestrooms and suites providing panoramic views of the city and its iconic attractions, a heated rooftop swimming pool and sundeck, and a Hyatt StayFit Gym with Peloton™ Bikes. Guests can enjoy a variety of delicious dining options at Q Kitchen ǀ Bar, “grab and go” options from MKT Place, and an on-site food truck Sauced on Losoya. The hotel is also home to popular river-side dining options Mad Dogs British Pub and On the Bend Oyster Bar and Cigar Lounge. Located in the hotel’s atrium, DASA Spa on the Riverwalk features relaxing and therapeutic treatments ranging from hot stone massages to rejuvenating body wraps and packaged spa “journeys.” A convenient shopping experience is available at retailers located on the hotel’s Riverwalk level including Yasmine’s Boutique, A Touch of Texas, Green – Biotics, La Rivière, Real Flowers Jewelry, RJA Ghost Tours, Fajita Rita, DK Stamped, and River Walk Ice Cream.
Hyatt Regency San Antonio boasts 30,000 square-feet of function space including two ballrooms and 21 meeting rooms. To learn more, call 210 222 1234 or visit HyattRegencySanAntonio.com. Follow Hyatt Regency San Antonio on Facebook, Twitter, Instagram, and Tik Tok.
About Hyatt Regency
The Hyatt Regency brand prides itself on connecting travelers to who and what matters most to them. More than 175 conveniently located Hyatt Regency urban and resort locations in over 30 countries around the world serve as the go-to gathering space for every occasion – from efficient business meetings to memorable family vacations. The brand offers a one-stop experience that puts everything guests need right at their fingertips. Hyatt Regency hotels and resorts offer a full range of services and amenities, including the space to work, engage or relax; notable culinary experiences; technology-enabled ways to collaborate; and expert event planners who can take care of every detail. For more information, please visit hyattregency.com. Follow @HyattRegency on Facebook, Twitter and Instagram, and tag photos with #AtHyattRegency.
