Oracle NetSuite Honors as Breakthrough Solution Provider of the Year
by Kerstan Szczepanski, Exhibit City News
Oracle NetSuite honors NewGen Business Solutions as the 2023 Breakthrough Solution Provider Partner of the Year at the Suiteworld Partner Summit held in Las Vegas.
The award highlights NewGen’s performance, excellence, and innovative approach as a partner with Oracle. It positions NewGen as a high performing and forward-thinking partner for 2023.
Rick Kostopoulos, CEO and President of NewGen Business Solutions, says, “Success is often found in unexpected places. At NewGen Business Solutions, our journey has been shaped by serendipity, serving a diverse range of clients in the Event Services industry. With the powerful foundation of Oracle NetSuite, the world’s premier ERP cloud product, we’ve forged our path to innovation. Through this synergy, we proudly present ConventionSuite, a cutting-edge solution that reflects our commitment to excellence and client success.”
The Oracle NetSuite award highlights NewGen’s significant role in the success and progression of solutions within the business ecosystem. It positions NewGen Business Solutions as a distinguished, high-performing, and forward-thinking partner for 2023.
NewGen’s ConventionSuite is built atop the NetSuite platform. With comprehensive support and endorsement from Oracle, ConventionSuite is the sole offering in the industry with seamless integration of ERP and CRM—and designed for cloud compatibility. Its utility runs across the event services sphere, including GSC, EH, TUC, and I&D, and plans to expand into AV and Venues in the future.
Also at SuiteWorld, Oracle NetSuite unveiled advanced generative AI-powered features designed to assist organizations in achieving their objectives with greater speed and efficiency. NetSuite has dedicated several years to developing AI to enhance customers’ productivity and success. Recent advancements in AI present the potential for a significant leap in achieving more with fewer resources.
This initiative, which includes NetSuite’s Text Enhance, will provide customers with a competitive advantage by harnessing the breadth and depth of their organizational data.
As an example, a prospective customer can use NetSuite to express interest in an organization’s product or service. The organization uses NetSuite Text Enhance to quickly and easily produce a contextual email using a combination of ERP, CRM, and supply chain data. This email will not only address the prospect’s needs but align with the organization’s current campaigns and include the latest product description, images, pricing, availability, and delivery details.
By using Text Enhance, a company’s finance and accounting teams will expedite collections, close books faster, and accelerate time-consuming tasks to allow focus on more strategic work. Supply chain and operations teams will streamline purchasing and logistics, improving the quality of product related communications. Text Enhance will help accelerate marketing and sales tasks, while creating more effective campaigns. Employees, managers, and HR leaders will increase the speed and accuracy of HP activities. Finally, NetSuite Text Enhance will help increase customer support agent productivity and improve customer experience.
Rick Kostopoulos, CEO and President of NewGen Business Solutions (ConventionSuite), recently sponsored a keynote on AI at EDPA Access 2023.
“Our alignment with Oracle NetSuite’s AI methodology is strong, given that we have developed our platform on theirs,” said Kostopoulos. “It is essential to recognize that AI excels with a unified data set, a strength inherent in ConventionSuite. In certain instances, we replace seven disparate systems with a singular solution. This singular system fosters an innovative approach for companies in the event industry, enabling them to navigate across multiple sub-segments and compete at elevated levels.”
NewGen Business Solutions, always working toward a deep understanding of the event industry, recognizes the significance of fostering collaborative partnerships. This will allow them to demonstrate the transformative potential of ConventionSuite, a robust tool for optimizing operations and enhancing financial performance. Visit www.conventionsuite.com for further details or email sales@newgennow.com to schedule a product demonstration.
This story originally appeared in the Q1 2024 issue of Exhibit City News, p. 62. For original layout, visit https://issuu.com/exhibitcitynews/docs/ecn_q1_2024.
